KCS - Why doesn't my Matter Close when I put a Closing Date?

Objective:

  • Closing a Matter
  • Closing Date on a Matter 

Environment:

  • Clio Web App

Additional Information:

If you change the status as Closed it will automatically update the closing date of the Matter. 

Answer:

Putting a closing date on a Matter does not automatically close the Matter, you need to change the status to Closed. 

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