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Nothing Happens After Clicking on Region for Add-in in Outlook Desktop

Issue:

  • Unable to select region for Outlook Desktop Add-in

Environment:

  • Outlook Desktop

Additional Information:

n/a

Cause:

Unclear

Resolution:

Access the web version of Outlook through your browser and sign into the Add-in from there: The Clio Add-in for Office 365 and Outlook.com. Once signed in from the Outlook web, the Desktop Add-in will then be automatically logged in and authorized. 

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