KCS - Why Don't Slashes in Matter Numbering Show Up In Document Integrations?

Objective:

  • Forward slashes ( / ) appear in Matter Numbering Schemes but not appearing in the folder or directory in a document integration 

Environment:

  • Clio Web App

Additional Information:

Matter Numbering Schemes in Clio with the forward slash ( / ) will not be reflected in Document integrations.

Example name in Clio: "00001-Wayne/Kent" 
Folder directory name in Dropbox and other document integrations, especially those that synchronize with Windows File Explorer or Apple's Finder: "00001-WayneKent"

Answer:

The forward slash indicates a sub-folder within a folder and so will be removed from the folder name. 

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