The Clio Cloud Conference isn't another webinar. Find out more and save your spot today.

Issue: No Sign Up Option for Clio Payments and Clicking Sign In Results in 404 Error

Issue:

  • No sign up option when setting up Clio Payments when account has no set country
  • Unable to sign up for Clio Payments
  • When I click on Clio Payments, no option given to sign up
  • Unable to activate Clio Payments as option is not given

Environment:

  • Clio Manage

Additional Information:

n/a 

Cause:

Clio Payments is only available to customers in the United States and Canada. When a Clio account isn't associated to a country, we don't allow for that account to sign up for Clio Payments. 

Workaround:

Set your account's Country:

  1. Go to Settings
  2. Select Account and Payment Info
  3. Click Save New Information
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality