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Issue: No Sign Up Option for Clio Payments and Clicking Sign In Results in 404 Error


  • No sign up option when setting up Clio Payments when account has no set country
  • Unable to sign up for Clio Payments
  • When I click on Clio Payments, no option given to sign up
  • Unable to activate Clio Payments as option is not given


  • Clio Manage
  • Clio Payments

Additional Information:



Clio Payments is only available to customers in the United States and Canada. When a Clio account isn't associated to a country, we don't allow for that account to sign up for Clio Payments. 


Set your account's Country:

  1. Go to Settings
  2. Select Account and Payment Info
  3. Click Save New Information
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