KCS - Issue: No Sign Up Option for Clio Payments and Clicking Sign In Results in 404 Error

Issue:

  • No Sign Up Option when setting up Clio Payments when account has no set country

Environment:

  • Clio Web App

Additional Information:

n/a 

Cause:

Clio Payments is only available to customers in the United States and Canada. When a Clio account isn't associated to a country, we don't allow for that account to sign up for Clio Payments. 

Workaround:

Set your account's Country:

  1. Go to Settings
  2. Select Account and Payment Info
  3. Click Save New Information
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality