Issue:
- When scrolling through a list of Communications in Chrome, or attempting to edit a Communication in Chrome, Clio can become non-responsive.
Environment:
- Clio Web App
- Chrome Browser
Additional Information:
n/a
Cause:
Chrome extensions may be interfering with loading certain information on the Communications page (a specific extension known to cause this issue is 'Norton Identity Safe').
Resolution:
- Disable the 'Norton Identity Safe' Chrome extension.