- To understand why, when recording one instance of a payment, multiple instances of smaller values appear as well in the Payments tab.
- To understand how interest payments appear in the Payments tab
- Clio Web App
Deleting one payment instance will delete all the payments appearing in the tab.
This usually happens because of interest applied to an invoice that hasn't been paid yet. Each interest charge will appear as a separate payment. If there are multiple interest charges, recording a Payment will show the accrued total including interest in the total open balance.
Refer to How to Remove Interest from an Invoice for removal steps.