KCS - My Clients Receive Calendar Events One, Two, or Three Hours Early

Objective:

  • When I share calendar events with clients via Clio Connect, the time on their event is off by (one, two, or) three hours

Environment:

  • Clio Web App

Additional Information:

If the user doesn't make a selection, Clio Connect defaults to Pacific time. Calendar invites from a users in Mountain, Central, or Eastern time sent to a Clio Connect account on Pacific Time will appear one, two, or three hours early, respectively.

Answer:

Please have your clients check their time zone in Clio Connect and ensure their time zone is set correctly.

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