KCS - When Am I Charged After Adding a User on an Annual Subscription?

Objective:

  • To determine when the firm will get charged after adding another user license to an annual subscription.

Environment:

  • Clio Web App

Additional Information:

The prorated amount will be between the addition of a new user and the next subscription renewal. The next billing date will include just one charge for the new, larger total.

Answer:

You will get charged the prorated amount immediately after adding a new user.

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