KCS - Calendar Event Descriptions Containing Phone Numbers Disappear When Viewing the Event Edit Screen

Issue:

  • Changes made to Calendar event descriptions do not show when re-opening the Calendar Edit screen
  • Calendar Event Descriptions Containing Phone Numbers Appear When Hovering Over an Event but Disappear When viewing the Event Edit Screen

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Some Google Chrome Extensions, including Zipwhip, may prevent descriptions containing phone numbers from appearing in the Calendar Edit Screen. 

Resolution:

  1. Disable Chrome extensions, and re-enable them one-by-one to determine which extension is causing the issue. See "Turn extensions on or off" here.

 

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