KCS - I Paid My Lawyer via Clio Payments. Can Clio Support Generate and Provide Me an Invoice?

Objective:

  • I just paid an invoice and received a payment confirmation but want an invoice as well. Can Clio Support provide a statement or invoice?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

No, Clio Support does not have access to a Firms account unless they grant access. Contact lawyer and or law firm directly for statement of account or invoice for a specific bill. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality