KCS - How Will Communication Logs Be Affected By Deleting Contacts?

Objective:

  • To determine what happens to phone logs or email logs when you delete a Contact they are attached to

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

If the Communication Log is attached to a Matter, the Log will not be deleted and can still be found in Communications. 

However, if the Log is only attached to a Contact, the Log will be deleted when deleting a Contact.

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