KCS - Clio Payment Error "Billing Address" Failure

Objective:

  • I just received a Clio Payment failure email. What's going on?

Environment:

  • Clio Web App

Additional Information:

LawPay Support: 1-800-459-5798

Answer:

Billing Address errors are due to the billing address being "incorrect"; could be an extra space or comma. Request can be made via LawPay directly to reduce the strictness and requirements down. 

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