Does your firm need to work from home due to COVID-19? Check out these key resources.

How do I See All Active Users on My Clio Account?


  • Check enabled users
  • Review active users on subscription
  • How many users am I paying for?
  • View all the Attorneys and Non-Attorneys on a Clio Account


  • Clio Web App

Additional Information:

  • By default, Manage Users will only show active users; you can see all users using the steps here
  • Annual Subscription charges are based on licenses, and you must ensure that your settings are configured to remove unused licenses at renewal, to avoid being charged for inactive users


  1. Go to Settings
  2. Select Manage Users
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