KCS - How do I See All Active Users on My Clio Account?

Objective:

  • Check enabled users
  • Review active users on subscription
  • How many users am I paying for?
  • View all the Attorneys and Non-Attorneys on a Clio Account

Environment:

  • Clio Web App

Additional Information:

  • By default, Manage Users will only show active users; you can see all users using the steps here
  • Annual Subscription charges are based on licenses, and you must ensure that your settings are configured to remove unused licenses at renewal, to avoid being charged for inactive users

Procedure:

  1. Go to Settings
  2. Select Manage Users
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