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Why am I seeing an error message when trying to update my credit card on my subscription?


  • Receiving error message on updating credit card details
  • Payment error "Cannot Be Process"
  • An extension has been applied previously  


  • Clio Web App

Additional Information:


This is an expected message when an extension has been applied to the account in the past. Your card will automatically be processed on the next Billing Cycle Date.


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