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The Trust Ledger Report Shows a Negative Matter Balance

Issue:

  • Generate the Trust Ledger report, broken down by Matter, and the Matter Balance shows a negative balance. When you go to the Matter and Client Transactions ledger, there is no negative balance.
  • Why is the Trust Ledger Report showing a negative Trust balance when the Matter/Client is not?

Environment:

  • Clio Manage

Additional Information:

  • For additional possible causes, please click here

Cause:

  • There is a Client to Matter transfer in the ledger and when generating the report, the 'Display Matter to Matter Transfer Transactions' box was not ticked.

Resolution:

Tick the 'Display Matter to Matter Transfer Transactions' tickbox when regenerating the report.

 

 

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