Objective:

• Did I get hacked? The Firm feed shows something I didn't do.
• Why does the Firm Feed show I moved a folder when I didn't.
• I changed a client on a matter, and now it says another user moved a folder.

Environment:

• Clio Manage

Additional Information:

n/a

Answer:

If the matter number was updated, the document folder that's attached would be automatically updated as well. Matter numbers can change by updating the name or client of the matter.

The backend of Clio Document is managed by the owner of the account, the firm feed will show the owner performed the action. This is an automatically generated entry by Clio Documents.