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Firm Feed Shows the Owner Adjusted a Folder Without Action

Objective:

  • Did I get hacked? The Firm feed shows something I didn't do
  • Why does the Firm Feed show I moved a folder when I didn't

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

If the matter number was updated, the document folder that's attached would be automatically updated as well. Since the backend of Clio Document is managed by the owner of the account, the firm feed will show the owner performed the action. This is an automatically generated entry by Clio Documents. 

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