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Issue: No Firm Feed Record When a Task is Created And Assigned to Another User

Issue:

  • Firm Feed entry not created for Tasks that are assigned with no Matters and to another User

Environment:

  • Clio Manage

Additional Information:

  • When a Task is created for a user other than the creator, and without a Matter assigned, a firm feed entry is not created for this new task. A task that is either assigned to the user signed in, or that has a Matter attached will create a firm feed entry.

Cause:

Not yet diagnosed 

Workaround:

  • Enter in a Matter to the task
    OR
  • Enter in your own Tasks

 

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