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Can a Clio Connect User Void a Clio Payment?

Objective:

  • How does a Clio Connect user void a credit card payment
  • Can a Client void their Clio Payment directly in Clio Connect?
  • Can I cancel my payment in Clio Connect? 
  • If I paid my fee by selecting the payment link can I cancel the payment? 

Environment:

  • Clio Manage
  • Clio Connect

Additional Information:

  • N/A

Answer:

No. If they need to void the payment the will need to contact the Firm.

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