Objective:

• How does a Clio Connect user void a credit card payment
• Can a Client void their Clio Payment directly in Clio Connect?
• Can I cancel my payment in Clio Connect? 
• If I paid my fee by selecting the payment link can I cancel the payment? 

Environment:

• Clio Manage
• Clio Connect

Additional Information:

• N/A

Answer:

No. If they need to void the payment the will need to contact the Firm.