- Getting un-descriptive error, "Sorry, there was an error while sending your message" when a Co-Counsel sends a Client a secure message without selecting the Client's Matter
- Clio Manage
The Client's Matter was not selected in the "Send Secure Message" pop-up before clicking "Send Message".
- Close the "Send Secure Message" pop-up if it is still open
- Click Add
- Select the Client's Matter
- Enter a Subject and Body
- Click Send Message