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Why am I Getting an Error When Trying to Edit a Clio Connect Email?

Objective:

  • Error when Editing Clo Connect Login Email

Environment:

  • Clio Manage

Additional Information:

For a list of scenarios involving changing emails for Clio Connect check out this article: 

Clio Connect: Changing Email

Procedure:

  • If you change the login email and you get an error, that means that the email you are trying to change it to has already been used in Clio (either as a Clio Connect or full Clio account).

 

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