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"Something Went Wrong" Error Message When Uploading a Document or Folder

Issue:

  • Cannot upload a document/folder due to the "Something Went Wrong" error.

Environment:

  • Clio Manage

Additional Information:

n/a

Cause:

uBlock Chrome extension

Resolution:

  1. In Google Chrome, on the top right corner, click on the three vertical dots/exclamation mark 
  2. Select More Tools > Extensions
  3. For the uBlock extension, switch off the toggle beside the Remove button
  4. Go back to Clio and reload the document

 

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