The 2020 Legal Trends Report is now available. Get the latest insights here.

How do I fix the Quickbooks Desktop Error: [ERROR] is not a valid IIF record type [15100]?

Issue:

  • Receiving IIF error when trying to import into Quickbooks Desktop
  • Why am I getting [ERROR] is not a valid IIF record type [15100] when I try to import?

Environment:

  • Clio Manage

Additional Information:

  • This appears to be an issue with the 2019 version of Quickbooks Desktop.

  • For further assistance on how to resolve, please contact Quickbooks.

Resolution:

Here are the steps Quickbooks has provided to resolve this issue. For more information, see: Improved IIF Import in QuickBooks 2019 and later

How to import .IIF files

  1. Go to the File menu, select Utilities then Import then IIF Files.
  2. Select Import IIF.
  3. Locate the file, then select OK.
  4. Once the import is successful, you'll see the numbers of lists and transactions imported. Press Done.

File not imported

If the import is unsuccessful, you'll see the number of list and transactions that both failed and was successfully imported. QuickBooks automatically creates a new .IIF file for failed records with error info. You then have 3 options to move forward:

  • Review now opens the new .IIF created. Proceed to "How to review the errors in .IIF" section below.
  • Open in folder opens the folder where the new .IIF file is located.
  • Close closes the window and ignores the Lists and Transactions that weren't imported.

How to review the errors in .IIF

If you encounter the error "File not imported", QuickBooks gives you the option to review and resolve the errors found in the .IIF file.

  1. Select Review now.
  2. Look for ERROR to see what the problem(s) with the file is.
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality