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Export File from Clio Manage Contains Poorly Formatted Data

Issue:

  • Data in an export file from Clio Manage breaks when opened in Excel

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

  • This may be caused by a limitation of Excel. There is a character limit of 32,767 per cell in Excel, so if a data point contains over that amount then the resulting file will have poorly formatted data for that data point.

Resolution:

  1. Try opening the file in another program such as Google Sheets which has a limit of 50,000 per cell.

 

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