What is two-factor or two-step authentication?
Two-factor authentication is a mechanism that requires users to provide two different means of identification when logging in. When you enable two-factor authentication in Clio, users will be required to log in with their Clio password and a random numeric code generated by the Google Authenticator application which is available for iPhone, Android, and BlackBerry. In Clio two-factor is set up on a per-user basis.
Why would I need this?
Although the internet is a trusted medium for hosting critical applications and information, passwords are often a weak link in the chain of security between a web application and a user. Clio’s two-factor authentication option allows subscribers to require that passwords be used in conjunction with a randomized code delivered to a mobile device. Once this code is entered after the initial login credentials, the user will be able to access their Clio account. This means enhanced security for all users, and ensures that a weak or compromised password can’t be used alone to gain access to sensitive data.
To set up two-factor authentication with the Clio iOS App:
- In Clio, open the Settings menu
- In the Security section, open the Two-factor Setup subsection
- Enable Google Two-factor authentication
- Click Update Two-Factor Settings
Installing the Google Authenticator App
Go to your App store and search for "Google Authenticator", then install the app.
For instructions on installing the app on multiple devices, see the "Install Google Authenticator" Support Article.
Enter the number that you see into the "6-digit verification code" field then click the "Update Two-Factor Settings" button.
To complete the two-factor setup process, you will then be prompted to sign in with your Clio password to reauthenticate.
Now, when you attempt to log in to Clio, the following screen is displayed:
You will receive a notification from the Clio app on your iOS device (see above). Open your device and confirm your login to access your Clio account.