Collect eCheck and card payments directly through Clio. Find out how.

Why Don’t I See the Clio Payments Tab?

Question:

  • Why has my Clio Payments Disappeared?
  • Where did Clio Payments go in my Clio Account?
  • Why is Clio Payments Missing?

Environment:

  • Clio Manage

Additional Information:

Answer:

  • This issue can occur when the Country is removed from your Firm Address. Please edit your Firm Address in Clio to include your Country.
  • The Clio Payments tab will not be visible if you do not have Billing permissions.

 

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