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Do I Need to Verify My Account If I Have an Existing Google My Business?

Question:

  • Do existing users that already have a Google My Business account need to verify or sign up again?

Environment:

  • Clio Manage
  • Clio Grow

Additional Information:

  • n/a

Answer: 

Once you log into your Google Account through Clio Manage, you will be able to select an existing Google My Business profile.

Typically, existing users will not need to verify their account — however, some edits do require verification. For example, if they changed their address during the setup flow, this may a new verification postcard send to their address.
If you are struggling to connect Google My Business to your Clio account, try signing out of Clio and Google, then signing back in. This can correct some errors.
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