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Why Did the 2FA Input Form Change at Login?

Question:

  • Why is the two-factor authenticator input form different
  • Why are there six boxes to enter 2FA code
  • I can't copy and paster my code from password manager

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

The new two-factor authenticator (2FA) input form was optimized for Users who were looking back and forth from their phone when entering the code.

 

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