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Long Error with Code Shows When Clicking File in the Outlook Add In


  • When I click on File in the Outlook Add In, I get a long javascript error


  • Outlook Desktop

Additional Information:

  • This is the error that shows up



Office 365 (online version of Outlook) was disconnected from the Outlook Desktop version.


  1. Login to Office 365
  2. Click the Outlook icon on the left
  3. Click on a message you'd like to file
  4. Click the 3 dots on the right 
  5. Click Clio Outlook Add-In
  6. Click File
  7. Close and reopen the Outlook Desktop application
  8. If you're still encountering the issue, please contact our Support team


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