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Can I Refund Unused Trust Funds with Clio Payments

Question:

  • Can Clio Payments refund from Trust?
  • How do I return unused trust funds to a client collected with Clio Payments?

Environment:

  • Clio Manage

Additional Information:

  • If you integrate with QuickBooks Online, we can print the check for you. See here for more information.
  • Clio keeps you compliant and safe by only allowing funds to move into trust accounts, mitigating the risk of funds being moved in non-compliant ways. Clio only supports the ability to record disbursements for accounting purposes, but nowhere in Clio can you actually transfer those funds out of the trust bank account. 

Procedure:

No, you cannot refund unused Trust funds. To return unused funds, follow the steps provided:

  1. Click the Transactions sub-tab
  2. Select your Trust Account ledger from the drop-down menu
  3. Click Disburse/Release Funds
  4. Fill in the Amount
  5. Optional: Check box to Print check via QuickBooks Online
  6. Click Record Transaction

Please note: The above steps only record the transaction for accounting purposes. Unless you are printing a check via QuickBooks Online, you will still need to physically move funds from the trust account to your client. 

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