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Why Am I Not Receiving Push Notifications for My Two Factor Authenticator in the Clio Mobile App?

Question:

  • I am not receiving a Push Notification through the Clio iPhone App when trying to log in to Clio from my browser

Environment:

  • Clio Mobile App

Additional Information:

Answer:

This is most likely due to having a previous version of the Clio Mobile App. Please delete the App and install the most recent one by visiting the App Store.

Please ensure you have the Google or Microsoft Authenticator installed on your mobile phone with active codes - an authentication code will be required when logging back in to the Clio App after re-installing. 

If you are still encountering an issues, please contact Clio Support

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