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If I re-export a Matter from Grow to Manage, will the new custom fields value updates in Manage?

Objective:

  • Update Custom fields from Grow to Manage 
  • Re-export matter with new custom fields

Environment:

  • Clio Grow

Additional Information:

  • n/a

Answer:

No. The custom fields will only update in Manage when you do the initial export. When you re-export matter from Grow new custom fields value will not update in Manage Custom fields. Please contact support if you like to submit a Feature request.

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