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Can Anyone Send Emails to a Matter Maildrop Address?

Question:

  • How to prevent spam or unwanted emails in the Communications area of Clio?
  • How do I ensure privacy of Maildrop addresses?
  • Why can't I see emails sent to Clio from my personal email?

Environment:

  • Clio Manage

Answer:

No. By default, the only the email addresses that can send Maildrop emails to your Clio account are the same email addresses used to login to Clio. Emails from other addresses will be blocked unless added as an Email Alias within your Clio account.

Note: To allow another trusted email address to send Maildrop emails to Clio, see here.

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