KCS - Can Anyone Send Emails to a Matter Maildrop Address?

Objective:

  • Prevent spam or unwanted emails in the Communications area of Clio
  • Ensure privacy of Maildrop addresses

Environment:

  • Clio Web App
  • Matter > Communications
  • Maildrop

Answer:

No. Only email addresses for Clio users on your account, or saved aliases, can send emails to Matter Maildrop addresses. Emails from other addresses will be blocked.

Note: You can add email aliases if you want to send emails to Clio from another email (a personal email, a trusted client, etc.). For details, see the "Sending Emails to Clio with a Different Email Address" article.

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