Objective:
- Updating Credit Card information
- I want to pay for Clio
- I want to pay for my subscription
- Update Billing Information
- Add new credit card number
- "Whoops! There was an issue processing your Clio credit card payment."
- There was an error in processing your credit card payment for your Clio account.
- Subscription Payment Declined
- Update payment information
- Account Suspension
- Payment error
- What do I do when the card declines?
- Which credit card will be billed for my subscription?
- Change the credit card used to pay for Clio
- Who can update the account's credit card information?
- How to change my payment information within Clio
Environment:
- Clio Manage
Additional Information:
- Only Clio Account Administrators or the Primary Subscriber can update credit card info.
- If you want to update your Payment Information in Clio Grow, please click here.
Procedure:
- Click on Settings
- Select Account and Payment Info
- Select Payment Info
- Select Change Credit Card Information
- Enter in your new Credit Card information
- Save your changes
Or go to:
NA accounts https://app.clio.com/credit_card/edit
EU accounts https://eu.app.clio.com/credit_card/edit