Objective:
- Updating Credit Card information
- I want to pay for Clio
- I want to pay for my subscription
- Update Billing Information
- Add new credit card number
- "Whoops! There was an issue processing your Clio credit card payment."
- There was an error in processing your credit card payment for your Clio account.
- Subscription Payment Declined
- What do I do when the card declines
- Which credit card will be billed for my subscription
- Change the credit card used to pay for Clio
- Who can update the account's credit card information?
Environment:
- Clio Web App
Additional Information:
Only Clio Account Administrators or the Account Owner can update credit card info.
Procedure:
- Click on Settings
- Select Account and Payment Info
- Select Payment Info
- Select Change Credit Card Information
- Enter in your new Credit Card information
- Save your changes
Or go to: https://app.clio.com/credit_card/edit