Why isn't the Practice Dashboard Showing?

Objective:

• My Practice Dashboard isn't showing
• When I click on Practice there is nothing there
• The Practice page doesn't load

Environment:

• Clio Web App
• Practice

Additional Information:

Users will also need Reporting permissions in order to see the Performance Metrics & Detailed Annual Report.

Answer:

• The Clio user doesn't have Billing permissions.
• The Practice Dashboard has been turned off for the entire firm. Email Clio Support at Support@clio.com or call at 1-888-858-2546 x2.