This article may be out of date!
Visit the New Knowledge Center

How to Correct the Google Authenticator App for Android


  • Re syncing the Google Authenticator app
  • Fixing Two Factor Authentication


  • Google Authenticator Android mobile application

Additional Information:

These steps will refresh the Google Authenticator app, solving any synchronization issues that could arise when using Two Factor Authentication. This process is only available on the Android version of the Google Authenticator app.

This only works if your Device's Time Zone Settings are set to Automatic (see here).


  1. On your Android device, open the Google Authenticator app
  2. In the top right corner, touch the 3 dots
  3. Select Settings
  4. Select Time correction for codes
  5. Select Sync now
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality