2017

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KCS - Do Activity Descriptions have a Character Limit?

Objective:

  • Know if there is a restriction on how long Activity Descriptions can be
  • Ensure that Activity Descriptions are properly displayed and not truncated

Environment:

  • Clio Web App
  • Activities
  • Settings > Billing > Bill Themes

Additional Information:

When you create an Activity Description over 254 characters you must have the correct Bill Themes settings or it will not display the Activity Description on the Bill.

"Show Descriptions on new line" must be checked off in Bill Themes under Matter > Line Items

Answer:

No. You can create Activity Descriptions of any length. 

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