KCS - Activity Descriptions are not Working for a New User

Issue:

  • Nothing appears on the Activity Description drop down list when a new user enters a Time Entry. 

Environment:

  • Clio Web App
  • Activities > Activity Descriptions 

Additional Information:

n/a

Cause:

...

Resolution:

  1. Select Activities
  2. Select Activity Descriptions
  3. Select ADD
  4. Create a new Activity Description 
  5. Create a new Time Entry and select an Activity Description for the user

 

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