San Diego’s got 2020 vision. Get your pass to the Clio Cloud Conference, October 15-16, 2020, at Year End prices!

When will Client's Receive the Credit Card Payment Confirmation Email?

Objective:

  • My Clients aren't receiving credit card confirmation emails

Environment:

  • Clio Web App
  • Pay Bill via Email or Clio Connect 

Additional Information:

LawPay users can pay $5, and LawPay will process the credit card before midnight. Please reach out to LawPay for More information.

Answer:

The Firm's Client will receive a confirmation email after their credit card has been processed. This can take up to 48 business hours. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality