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How to Reactivate a Past User


  • Enable a user who was previously disabled
  • Re-enable a member of the firm
  • Enable a firm user
  • Activate a previous user
  • How to reactivate a previously deactivated user
  • Reactivate a deactivated user in Clio Manage 


  • Clio Manage

Additional Information:

  • Only users with Administrator permissions can activate and deactivate other users.
  • On Monthly Subscriptions, enabling a previously deactivated user will impact your next monthly billing.
  • On Annual Subscriptions, you must have an available license in order to activate a previous user. For steps on adding annual licenses, see our related Help Centre article here


  1. Go to Settings
  2. Click Manage Users
  3. Click the Inactive tab
  4. Under the Actions column, click Activate
  5. Click Activate user
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