Objective:
- I can't see my closed Matters in OneDrive, why?
- Is it possible to make my closed Matters viewable in OneDrive?
Environment:
- Clio Manage
- OneDrive
Additional Information:
- n/a
Answer:
The reason you can't see the closed Matters in your OneDrive integration is that the "Synchronize matters with a status of" is set to either: Open or Open and Pending. A specific setting change in your Document Sources is required in order to show the closed Matters. This article How To Show Closed Matters In OneDrive will guide you through the process of making the changes.