How to Find Maildrop Addresses in the New Clio Experience

Objective:

• I can't find the Communications to Matter Email in the New Clio.
• Where is the link to forward emails into Clio
• How can I find the matter Maildrop
• File emails to Matter

Environment:

• Clio Web App

Additional Information:

n/a

Procedure:

The Maildrop Address is now available in the new Clio experience. To locate it, please follow the steps:

1. Navigate to the applicable Matter
2. Click the Communications sub-tab
3. Click the dropdown arrow beside "Add Email Log"

   

   • Select "Copy matter Maildrop address" to copy the address

     
     
     OR
     
     

   • Click on "Learn more about Maildrop" to view the address and see the option to Copy email or Download Vcard