Objective:
- I can't find the Communications to Matter Email in the New Clio.
- Where is the link to forward emails into Clio
- How can I find the matter Maildrop
- File emails to Matter
Environment:
- Clio Manage
Additional Information:
For steps on how to file emails in Clio using Maildrop addresses, see here.
Procedure:
The Maildrop Address is now available in the new Clio experience. To locate it, please follow the steps:
- Navigate to the applicable Matter
- Click the Communications sub-tab
- Click the dropdown arrow beside "New log"
-
- Select "Copy Maildrop address" to copy the address to your clipboard
OR - Click on "Learn more about Maildrop" to view the address and see the option to Copy email or Download Vcard
- Select "Copy Maildrop address" to copy the address to your clipboard