This article may be out of date!
Visit the New Knowledge Center

How to Find Maildrop Addresses in the New Clio Experience


  • I can't find the Communications to Matter Email in the New Clio.
  • Where is the link to forward emails into Clio
  • How can I find the matter Maildrop
  • File emails to Matter


  • Clio Manage

Additional Information:

For steps on how to file emails in Clio using Maildrop addresses, see here.


The Maildrop Address is now available in the new Clio experience. To locate it, please follow the steps:

  1. Navigate to the applicable Matter
  2. Click the Communications sub-tab
  3. Click the dropdown arrow beside "New log"



    • Select "Copy Maildrop address" to copy the address to your clipboard



    • Click on "Learn more about Maildrop" to view the address and see the option to Copy email or Download Vcard 
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality