Issue:
- Invalid email message appears when creating a Contact
- Oops! Please enter a valid email address message
- Unable to update Contact
- I can't update a Contact
- Email not saving
- Create Contact Issue
- Invalid Email Error Message
Environment:
- Clio Web App
Additional Information:
n/a
Cause:
- A space exists after the email address
- Unaccepted characters are included within the email address field
OR
- Multiple contacts share the same email address
Resolution:
- Delete any spaces after the email address
- Ensure the email address is spelled correctly
OR
- Remove the email address from other contacts that have the same email address associated