Email not saving, Oops! Please enter a valid email address

Issue:

• Invalid email message appears when creating a Contact
• Oops! Please enter a valid email address message 
• Unable to update Contact 
• I can't update a Contact 
• Email not saving 
• Create Contact Issue
• Invalid Email Error Message

Environment:

• Clio Manage

Additional Information:

n/a

Cause:

• A space exists after the email address
• Unaccepted characters are included within the email address field

OR

• Multiple contacts share the same email address

Resolution:

• Delete any spaces after the email address
• Ensure the email address is spelled correctly

OR

• Remove the email address from other contacts that have the same email address associated