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How to Record a Credit Card Payment

Objective:

  • Using Clio Payments
  • How to manually enter a credit card payment 
  • How to apply a credit card payment for a client 
  • How to pay a Bill with a Credit Card
  • How to pay an Invoice with a Credit Card
  • How to Pay a Bill via Clio Payments on Behalf of your Client
  • Credit Card Payment
  • Pay Bill in New Clio with Clio Payments

Environment:

  • Web App
  • New Clio Experience

Additional Information:

If you are recharging a client's card, the steps are very similar. We have a screenshot of what this will look like here: How Do I Recharge a Client's Credit Card in Clio Manage? 

Procedure:

  1. Click Bills on the left-hand side of the screen
  2. Locate the Bill in question, you can use Filters on the right to assist in searching
  3. Choose Record Payment from the dropdown under the Actions column
  4. From the Source drop-down, select Credit Card
  5. Adjust the Payment amount if your client is not paying their full Bill
  6. Fill out all other fields accordingly
  7. Click the Billing Information button at the bottom left
  8. Fill out the Billing Details window and select Complete Payment
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