KCS - Why is the Opening Balance on my Statements of Account '0'?

Objective:

  • Why doesn't opening balance on Statements of Account show client Trust transactions?
  • Where is the opening balance value being pulled from?

Environment:

  • Clio Web App
  • Bills> Statement of Accounts

Additional Information:

The Opening Balance does not include client credits and trust balances, it only pulls in outstanding receivables.

Answer:

The Opening Balance when generating a Statements of Account will show the opening outstanding balance.

For example, if you selected a date range for the current month, the Opening Balance would show the remaining outstanding balance from previous months.

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