"Access to QuickBooks was Lost" Error

Issue:

• Error from Bill Syncing page displays "Access to Quickbooks was Lost"

Environment:

• Clio Manage
• QuickBooks Online

Additional Information:

• For instructions on where to find errors with Accounting Integrations, Click Here

Cause:

This error message is usually displayed when there is a service disruption with QuickBooks Online services.

Resolution:

1. If displayed on the page as an option, attempt to re-authorize Clio with QuickBooks Online
2. Check http://status.developer.intuit.com/ to ensure QuickBooks Online isn't down
3. If there is no error on the QuickBooks Online status page, call Support at 1-888-858-2546