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How do I Remove Licenses on my Annual Subscription?

Objective:

  • Removing unused user licenses on an annual subscription

Environment:

  • Clio Manage

Additional Information:

Please note that you have to deactivate at least one user before the option listed below will appear.

Answer:

  1. Click on Settings
  2. Click on Account and Payment Info
  3. Click on Payment Info
  4. Scroll to Renewal Options
  5. Click on Change Renewal Options
  6. Check the Remove unused licenses at renewal box
  7. Click on Update Renewal Options
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